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  1. .
  2. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
  3. IF REQUESTED, ZIP IT UP & ATTACH IT
  4. .
  5. DDS (Ver_2012-11-20.01)
  6. .
  7. Microsoft Windows 10 Home
  8. Boot Device: \Device\HarddiskVolume1
  9. Install Date: 12/19/2016 8:30:02 PM
  10. System Uptime: 11/13/2017 9:12:20 PM (650 hours ago)
  11. .
  12. Motherboard: Hewlett-Packard |  | 169B
  13. Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics | Socket FS1 | 1900/100mhz
  14. .
  15. ==== Disk Partitions =========================
  16. .
  17. C: is FIXED (NTFS) - 581 GiB total, 491.194 GiB free.
  18. D: is FIXED (NTFS) - 15 GiB total, 1.623 GiB free.
  19. E: is CDROM ()
  20. .
  21. ==== Disabled Device Manager Items =============
  22. .
  23. ==== System Restore Points ===================
  24. .
  25. RP1: 11/13/2017 10:05:43 PM - Windows Update
  26. RP2: 12/10/2017 7:49:38 PM - Windows Update
  27. RP3: 12/10/2017 7:51:00 PM - Windows Update
  28. RP4: 12/10/2017 9:37:30 PM - computer support
  29. RP5: 12/10/2017 9:58:03 PM - JRT Pre-Junkware Removal
  30. .
  31. ==== Installed Programs ======================
  32. .
  33. ActiveCheck component for HP Active Support Library
  34. Adobe Flash Player 27 NPAPI
  35. Adobe Reader X MUI
  36. Adobe Shockwave Player 11.5
  37. Agatha Christie - Peril at End House
  38. AMD APP SDK Runtime
  39. AMD Catalyst Control Center
  40. AMD Fuel
  41. AMD VISION Engine Control Center
  42. Apple Application Support (32-bit)
  43. Apple Application Support (64-bit)
  44. Apple Mobile Device Support
  45. Apple Software Update
  46. ATI Catalyst Install Manager
  47. Bejeweled 2 Deluxe
  48. Bejeweled 3
  49. Bing Bar
  50. Blackhawk Striker 2
  51. Blasterball 3
  52. Blio
  53. Bonjour
  54. Bounce Symphony
  55. Build-a-lot 2
  56. Cake Mania
  57. Catalyst Control Center - Branding
  58. Catalyst Control Center Graphics Previews Common
  59. Catalyst Control Center InstallProxy
  60. Catalyst Control Center Localization All
  61. ccc-utility64
  62. CCC Help Chinese Standard
  63. CCC Help Chinese Traditional
  64. CCC Help Czech
  65. CCC Help Danish
  66. CCC Help Dutch
  67. CCC Help English
  68. CCC Help Finnish
  69. CCC Help French
  70. CCC Help German
  71. CCC Help Greek
  72. CCC Help Hungarian
  73. CCC Help Italian
  74. CCC Help Japanese
  75. CCC Help Korean
  76. CCC Help Norwegian
  77. CCC Help Polish
  78. CCC Help Portuguese
  79. CCC Help Russian
  80. CCC Help Spanish
  81. CCC Help Swedish
  82. CCC Help Thai
  83. CCC Help Turkish
  84. Chuzzle Deluxe
  85. CyberLink YouCam
  86. D3DX10
  87. Diner Dash 2 Restaurant Rescue
  88. Dora's World Adventure
  89. Energy Star Digital Logo
  90. ESU for Microsoft Windows 7
  91. Evernote v. 4.2.2
  92. Farm Frenzy
  93. FATE - The Traitor Soul
  94. GoTo Opener
  95. GoToAssist Customer 4.1.0.1544
  96. HP Auto
  97. HP Client Services
  98. HP Connection Manager
  99. HP Customer Experience Enhancements
  100. HP Documentation
  101. HP Games
  102. HP MovieStore
  103. HP On Screen Display
  104. HP Power Manager
  105. HP Quick Launch
  106. HP Setup
  107. HP Setup Manager
  108. HP Software Framework
  109. HP Support Assistant
  110. HPAsset component for HP Active Support Library
  111. iCloud
  112. IDT Audio
  113. iTunes
  114. Java 7 Update 17
  115. Java Auto Updater
  116. Java(TM) 6 Update 24 (64-bit)
  117. Junk Mail filter update
  118. LeapFrog Connect
  119. LeapFrog LeapReader Plugin
  120. Learning Lodge™
  121. Magic Desktop
  122. Mah Jong Medley
  123. Mesh Runtime
  124. Microsoft .NET Framework 4.5.2
  125. Microsoft Application Error Reporting
  126. Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
  127. Microsoft Office 2010
  128. Microsoft Office Click-to-Run 2010
  129. Microsoft Office Starter 2010 - English
  130. Microsoft OneDrive
  131. Microsoft Silverlight
  132. Microsoft SQL Server 2005 Compact Edition [ENU]
  133. Microsoft Visual C++ 2005 Redistributable
  134. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
  135. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
  136. Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
  137. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
  138. Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
  139. Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
  140. Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
  141. Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
  142. Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
  143. Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
  144. Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
  145. Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
  146. Microsoft WSE 3.0 Runtime
  147. MSVCRT
  148. MSVCRT_amd64
  149. MSXML 4.0 SP2 (KB954430)
  150. MSXML 4.0 SP2 (KB973688)
  151. Mystery P.I. - Stolen in San Francisco
  152. Namco All-Stars PAC-MAN
  153. Penguins!
  154. Plants vs. Zombies - Game of the Year
  155. PlayReady PC Runtime x86
  156. Poker Superstars III
  157. Polar Bowler
  158. Polar Golfer
  159. QuickTime 7
  160. Ralink RT5390 802.11b/g/n WiFi Adapter
  161. Realtek Ethernet Controller Driver
  162. Realtek PCIE Card Reader
  163. Recovery Manager
  164. RoxioNow Player
  165. Slingo Supreme
  166. Synaptics TouchPad Driver
  167. Update for Windows 10 for x64-based Systems (KB4023057)
  168. Update Installer for WildTangent Games App
  169. Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapReader Plugin)
  170. Virtual Villagers 4 - The Tree of Life
  171. VTech Download Agent Library
  172. VTech Software Installer version 20151224
  173. Wheel of Fortune 2
  174. WildTangent Games App (HP Games)
  175. Windows 10 Update and Privacy Settings
  176. Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
  177. Windows Live Communications Platform
  178. Windows Live Essentials
  179. Windows Live ID Sign-in Assistant
  180. Windows Live Installer
  181. Windows Live Language Selector
  182. Windows Live Mail
  183. Windows Live Mesh
  184. Windows Live Mesh ActiveX Control for Remote Connections
  185. Windows Live Messenger
  186. Windows Live MIME IFilter
  187. Windows Live Movie Maker
  188. Windows Live Photo Common
  189. Windows Live Photo Gallery
  190. Windows Live PIMT Platform
  191. Windows Live Remote Client
  192. Windows Live Remote Client Resources
  193. Windows Live Remote Service
  194. Windows Live Remote Service Resources
  195. Windows Live SOXE
  196. Windows Live SOXE Definitions
  197. Windows Live UX Platform
  198. Windows Live UX Platform Language Pack
  199. Windows Live Writer
  200. Windows Live Writer Resources
  201. WMV9/VC-1 Video Playback
  202. Zuma Deluxe
  203. .
  204. ==== Event Viewer Messages From Past Week ========
  205. .
  206. 12/4/2017 4:02:21 PM, Error: Microsoft-Windows-DistributedCOM [10001]  - Unable to start a DCOM Server: App.AppXbmaqzcg8s38kj475pha2p493ghzamegd.mca as Unavailable/Unavailable. The error: "31" Happened while starting this command: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppX4325622ft6437f3xfywcfxgbedfvpn0x.mca
  207. 12/4/2017 3:27:44 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070057: 9WZDNCRDTBJJ-Microsoft.Getstarted.
  208. 12/10/2017 9:07:16 PM, Error: Microsoft-Windows-DistributedCOM [10001]  - Unable to start a DCOM Server: CortanaUI.AppXtpp90jhw9p0njjb85kvhxpppgrqfp117.mca as Unavailable/Unavailable. The error: "31" Happened while starting this command: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:CortanaUI.AppXy7vb4pc2dr3kc93kfc509b1d0arkfb2x.mca
  209. 12/10/2017 7:52:16 PM, Error: Service Control Manager [7023]  - The Interactive Services Detection service terminated with the following error:  Incorrect function.
  210. 12/10/2017 7:05:40 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {8D8F4F83-3594-4F07-8369-FC3C3CAE4919}  and APPID  {F72671A9-012C-4725-9D2F-2A4D32D65169}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
  211. 12/10/2017 10:15:38 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {9E175B6D-F52A-11D8-B9A5-505054503030}  and APPID  {9E175B9C-F52A-11D8-B9A5-505054503030}  to the user EJHamway-HP\EJHamway SID (S-1-5-21-2091667580-920397886-3129267208-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe SID (S-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194). This security permission can be modified using the Component Services administrative tool.
  212. 12/10/2017 10:15:37 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {9E175B6D-F52A-11D8-B9A5-505054503030}  and APPID  {9E175B9C-F52A-11D8-B9A5-505054503030}  to the user EJHamway-HP\EJHamway SID (S-1-5-21-2091667580-920397886-3129267208-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe SID (S-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194-4256926629-1688279915-2739229046-3928706915). This security permission can be modified using the Component Services administrative tool.
  213. .
  214. ==== End Of File ===========================
  215.